Terms & Conditions

1. Introduction
Welcome to www.leadwithbalance.org. By using this website and booking services, you agree to these Terms and Conditions. Please read them carefully before making a booking.

2. Service Provider
The services provided through this website are offered by:

Open Heart GmbH

Dr. Michael Lierow

St Urlich Strasse 5

85630 Grasbrunn (Munich)

Germany

Email Address: Info@Lierow.eu

Phone: +49 175 77 88 908

3. Booking and Payment

You can book time slots for coaching or therapy sessions through the website.

Full payment is required at the time of booking.

Bookings are confirmed once payment is received.

4. Cancellation and Rescheduling Policy

Cancellations or rescheduling requests must be made at least 48 hours before the scheduled time slot.

Cancellations made less than 48 hours in advance will be charged the full amount of the session.

To cancel or reschedule, please contact us via email at info@lierow.eu.

5. Refund Policy

Refunds are only available for cancellations made at least 48 hours in advance.

Refunds will be processed within 14 days of the cancellation request.

6. Limitation of Liability

The service provider is not liable for any indirect, incidental, or consequential damages arising from the use of the services.

The service provider does not guarantee specific outcomes or results from the sessions.

Users are responsible for ensuring their own well-being and for seeking additional professional help if needed.

7. Privacy
Your personal data will be processed in accordance with our Privacy Policy.

8. Applicable Law and Jurisdiction
These Terms and Conditions are governed by the laws of Germany. Any disputes shall be resolved in the courts of Munich, Germany.

9. Amendments
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website.

10. Contact Information
For questions or concerns about these Terms and Conditions, please contact us at:
info@lierow.eu